Privacy & Cookies

Privacy Policy Zarah V

https://www.zarahv.com/

About our privacy policy
Zarah V cares about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have about you and your use of the website with care.
collected our services. We never make your data available to third parties for commercial purposes.

This privacy policy describes what information about you is held by us
are collected, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we use your data
store and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online store software
Shopify
Our webshop has been developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the
applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

Email and mailing lists

Shopify
We send our newsletters and transactional emails using our webshop software 'Shopify'. All confirmation emails you receive from our website and web forms are sent through the servers of
Shopify. Shopify will never use your name and email address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. Clicking on this will not send you an email
receive more from our website. This can seriously reduce the functionality of our website! Your personal data is sent, stored and disclosed securely by Shopify. Shopify uses cookies and other internet technologies that provide insight into whether emails are opened and read. In addition, Shopify processes information about you as a recipient and the subject line of emails to improve the quality of the service, this data is kept for 30 days. Shopify reserves the right to use your data to further improve the service and to share information with third parties in this context.

Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.

payment processors

Mollie
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than permitted by law.

Klarna
We use the Klarna platform to handle (part of) the payments in our webshop. Klarna processes your name, address and residence details and your payment details such as your bank account or
credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Klarna shares personal data and
information regarding your financial position with credit rating agencies. All the above mentioned guarantees with regard to the protection of your personal data also apply to the
parts of Klarna's services for which they engage third parties. Klarna does not store your data longer than permitted by law.

Shopify payments
We use the Shopify payments platform to handle (part of) the payments in our webshop. Shopify payments processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify payments has taken appropriate technical and organizational measures to protect your personal data. Shopify payments reserves it
right to use your data to further improve the service and to share (anonymised) data with third parties in this context. Shopify payments shares personal data and information regarding your financial position with credit rating agencies in the event of a request for a deferred payment (credit facility). All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Shopify payments services for which they engage third parties. Shopify payments does not store your data longer than permitted by law.

Reviews

WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us so that we can
link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties
order.

GLS
If you place an order with us, it is our job to have your package delivered to you. We use the services of GLS to carry out deliveries. It is therefore necessary that we provide your name, address and
share residence data with GLS. GLS only uses this data for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties
order.

Billing and accounting

Shopify
We use the services of Shopify to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be
sent and stored protected. Shopify is bound to secrecy and will treat your data confidentially. Shopify does not use your personal data for purposes other than those described above.

External Sales Channels

Bol.com
We sell (part of) our articles via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Beslist.nl
We sell (part of) our articles via the Beslist.nl platform. If you place an order via this platform, Beslist.nl will share your order and personal data with us. We use this information for your
to process the order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Amazon.com
We sell (part of) our articles via the Amazon platform. If you place an order through this platform, Amazon will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have appropriate
technical and organizational measures have been taken to protect your data against loss and unauthorized use.

technical and organizational measures have been taken to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Cooperation in tax and criminal investigations
In some cases, Zarah V may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.

Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing You always have the right to have the data that we process or have processed that relate to your person or for that purpose
to be traceable. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or have been processed by other processors or third parties on our behalf. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Zarah V. If you object, we will immediately cease the data processing in
awaiting the settlement of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

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